WinPH77 Privacy Policy

1. Introduction

WinPH77 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every player and visitor who uses our online casino platform. This Privacy Policy describes how WinPH77 collects, uses, stores, shares, and protects your personal data in connection with your use of the WinPH77 website and mobile application.

By registering an account or otherwise using the WinPH77 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the platform and may request account closure by contacting our support team.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Personal Data We Collect

WinPH77 collects the following categories of personal data from players and platform visitors:

3. How We Collect Your Data

WinPH77 collects personal data through the following means:

3.1 Direct Collection

We collect data directly from you when you register an account, complete identity verification, make a deposit or withdrawal, contact our customer support team, respond to a survey or promotion, or update your account profile. The information you provide during these interactions forms the primary basis of your player profile on the WinPH77 platform.

3.2 Automated Collection

When you access the WinPH77 website or mobile application, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser type, pages visited, and in-game activity. This data helps us maintain platform security, detect fraudulent activity, and improve the overall user experience.

3.3 Third-Party Sources

In certain circumstances, WinPH77 may receive personal data about you from third-party sources, including payment processors (such as GCash and PayMaya), identity verification service providers, and fraud prevention agencies. Data received from these sources is used solely for the purposes described in this Privacy Policy and is handled with the same level of care as data collected directly from you.

4. How We Use Your Personal Data

WinPH77 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your WinPH77 player account, including processing your registration and verifying your identity.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records.
• KYC and Compliance: To verify your identity and age (21+), comply with anti-money laundering (AML) obligations, and meet other regulatory requirements applicable to online gaming operators in the Philippines.
• Platform Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other prohibited conduct.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance with account-related issues.
• Responsible Gaming: To monitor gameplay patterns, identify signs of problem gambling, and administer responsible gaming tools such as deposit limits and self-exclusion.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent or where we have a legitimate interest in doing so. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and content of the WinPH77 platform.
• Legal Obligations: To comply with applicable laws, regulations, court orders, and requests from regulatory authorities including PAGCOR and the National Privacy Commission (NPC) of the Philippines.

5. Legal Basis for Processing

WinPH77 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your player account, process transactions, and deliver the services you have requested.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC/AML requirements, age verification obligations, and reporting duties to regulatory authorities.
• Legitimate Interests: Processing is necessary for WinPH77's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Data Sharing and Disclosure

WinPH77 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality obligations:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the WinPH77 platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, customer support platforms, and analytics providers. These providers are contractually bound to process your data only on our instructions and in accordance with this Privacy Policy.

6.2 Regulatory and Legal Authorities

WinPH77 may disclose your personal data to government agencies, regulatory bodies (including PAGCOR), law enforcement authorities, or courts where required by applicable law, regulation, or legal process. Such disclosures will be made only to the extent required and in accordance with applicable legal requirements.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of WinPH77's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to your data being transferred.

6.4 Fraud Prevention

WinPH77 may share data with fraud prevention agencies and other online gaming operators where necessary to detect and prevent fraudulent activity, money laundering, or other criminal conduct. This sharing is conducted in accordance with applicable law and is limited to the minimum data necessary for the relevant purpose.

7. Cookies and Tracking Technologies

WinPH77 uses cookies and similar tracking technologies on its website and mobile application. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the platform.

We use the following types of cookies:

• Essential Cookies: Required for the platform to function correctly. These cannot be disabled without affecting core functionality, such as maintaining your login session and processing transactions.
• Analytics Cookies: Help us understand how players interact with the platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymized where possible.
• Preference Cookies: Remember your settings and preferences, such as language selection and display options, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the WinPH77 platform.

8. Data Retention

WinPH77 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and regulatory requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
• Customer Support Records: Retained for three (3) years from the date of the interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it will be deleted or anonymized within a reasonable period.
• Technical and Usage Data: Retained for up to two (2) years for analytics and security purposes, after which it is anonymized or deleted.

Where personal data is no longer required, WinPH77 will securely delete or anonymize it in accordance with our data disposal procedures.

9. Data Security

WinPH77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the WinPH77 platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls ensuring that only authorized personnel can access personal data, on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of platform infrastructure.
• Multi-factor authentication options for player accounts to prevent unauthorized access.
• Incident response procedures to detect, contain, and report data breaches in accordance with applicable law.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by WinPH77:

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14 of this Privacy Policy. WinPH77 will respond to all verified data subject requests within thirty (30) days of receipt. We may need to verify your identity before processing your request.

11. Children's Privacy

The WinPH77 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine regulations governing online casino gaming. WinPH77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the WinPH77 platform or that we have inadvertently collected data from a minor, please contact our support team immediately so that we can investigate and take appropriate action.

12. International Data Transfers

WinPH77 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in other countries — for example, where we use cloud hosting services or third-party providers whose infrastructure is located outside the Philippines.

Where such transfers occur, WinPH77 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to apply equivalent data protection standards. By using the WinPH77 platform, you consent to the transfer of your personal data to other countries where necessary for the purposes described in this Privacy Policy.

13. Changes to This Privacy Policy

WinPH77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The date of the most recent revision is displayed at the top of this page. Where changes are material, WinPH77 will notify registered players via email or an in-platform notification prior to the changes taking effect.

Your continued use of the WinPH77 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should discontinue use of the platform and may request account closure.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the WinPH77 Data Protection Officer (DPO). Our support team and DPO are available to assist you with any privacy-related matters.